Airbnb is tightening its policies on unauthorized house parties in response to the shooting deaths of five people in an Orinda, California, rental home on Halloween. 

CEO Brian Chesky announced the new policy in a series of tweets Saturday. Here’s what’s changing: 

  • Airbnb is expanding manual screening of “high-risk” reservations that are flagged by its tech.
  • It’ll take “immediate action” against users who violate the new policies, including removal.
  • It’s creating a dedicated party house rapid response team that’ll begin a “10 day sprint” to plan the implementation of these new measures.

Zoom out: Already facing regulatory pressures and public backlash around the globe, Airbnb needs to get better at identifying risky reservations. In the case of the Halloween party, the renter told the host she wanted to move her family to escape wildfire smoke, reports the AP. That night, over 100 people showed up to the house.

Chesky: “We must do better, and we will. This is unacceptable.”


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